In today’s world making your business online is very important. Due to the pandemic lot of things have changed. People are more likely to buy products and services through digital platforms like websites.

Having your own business website creates a good connection with your customer. And chances of buying the product or service increases by 10 times. A website is like the digital address of your business.

To understand the eCommerce website core working, we must understand the basic behavior of customers. When a customer goes to a physical store, their customer can feel or try the product before buying. But when the customer is purchasing the product through an eCommerce website or store. Then customer will check the product detail page & what other people are saying about this product in the review section. If the customer found positive reviews and he is satisfied with the product information. Then customer decides to purchase the product. But some customers add their product to their Wishlist. So that they can buy it when there is an offer or when they have enough cash to buy this product.

When customers click on Buy Now button, then a chain of events starts in the backend of an eCommerce website. After pressing on Buy Now button, the customer will need to log in to the eCommerce website. Then he/she will be asked for the delivery address, then shipping options like fast delivery or standard delivery. And finally, the payment details & once the payment is successful, the invoice is automatically generated and sent to the customer at the registered email address. Also, the customer can download the invoice from his account dashboard.